Delivery & Returns

Delivery and returns information 

Delivery is based on weight and is calculated on the total basket (rather than per item) so accurate delivery charges will be shown at check out.We currently deliver via Royal Mail and currently accept mail orders from UK customers only, however if you are unsure if your postcode is accessible by Royal Mail please feel free to contact us on 01524 793696 or email shop@garden-inspirations.co.uk and we will try and find out for you. We aim to despatch all orders, subject to availability, within 2 working days of receipt. Our delivery service takes 3-5 days (subject to Royal Mail and weather conditions)

We cannot guarantee delivery dates however if you ring us on 01524 793696 we can let you know which carrier is delivering goods and when it was dispatched.

We will of course take great care to ensure your goods are carefuly packaged for the journey however in the event that your product is lost or damaged in transit please contact us via email shop@garden-inspirations.co.uk. In the case of non-delivery please wait 7 days from the date of your order in case it has been delayed. Goods received damaged or faulty please retain the product and contact us within 7 days of receipt, whereupon we will arrange for the item to be exchanged.